Guidance for Seat Managers

The Seat Manager's role is to manage the seats assigned to your organisation.
You can enroll users in bulk or individually to the course and monitor the users' progress. 

How to bulk enroll users

  1. Login to your dashboard
  2. Click on 'Manage seats'
  3. Go to 'Bulk actions' > 'Add & enroll members'
  4.  Click on the 'Download the excel template here' link
  5. Fill in the user details (username and email) in Excel. There is also an option of adding the User password when bulk adding and enrolling users.
    Please note    :  Do not alter the fields or add additional ones. Username and email are required (for "username," you can add a name and surname).
    Clear Formatting: In the case of copy-paste, keep in mind to copy the cells without any formatting, and since you will be adding emails, make sure they are not added as links
    Ctrl+Shift+V for Windows or Command+Shift+V for Mac would help to clear formatting when copy-pasting.
  6. When the Excel file is ready, save it to your computer and click 'Upload file' on your dashboard.
  7. Tick 'Send enrollment email' if you would like users to receive a notification from the platform.
    If you prefer to send them your own email leave this unchecked.
  8. Press 'Add & enroll members'

Your users will now be able to login and take the course.

Remember, if you unchecked the enrollment email box to send your users an email with a link to http://elearning.activebystander.com/start.
If you opted to set passwords in the spreadsheet please provide them to each user individually.

How to enroll individual users

  1. Login to your Dashboard
  2. Click on 'Add member'
  3. Add username (Firstname Surname)
  4. Add user email
  5. Click 'Enroll user'
  6. Tick 'Add to seat'
  7. Select the course from the product dropdown
  8. Click 'Add user'
  9. The user will receive an automated email letting them know they have been enrolled. We would recommend sending a separate email letting them know to expect this and to check their spam if they haven't received it. 

Reporting

  1. Go to your Dashboard
  2. Click on 'User progess' under Reports
  3. Use filters to search or click 'Export' to download a report